Customer service guidelines
Do you need help? Please contact us!
To customer service
Customer service
Do you need help or support? Please contact us quickly and free of charge via email or live chat. We will respond to your message within 24 hours (working days).
If you inquire about the guarantee, you can Warranty policy read in advance.
If you request updates to your order after the clock, you can Shipment tracking visit.
You can also contact us via chat to report the return and manage your payments.
If you inquire about the guarantee, you can Warranty policy read in advance.
If you request updates to your order after the clock, you can Shipment tracking visit.
You can also contact us via chat to report the return and manage your payments.
Data protection
In our Privacy Policy you will find detailed information on how to respect your privacy.
contact
For customer service:
E-mail: service.de@ipowerqueen.com
Phone: (+86) 0755 28267554
Monday to Friday 9:00 am - 6:00 pm (CST)
For news, media, events and social media (YouTube, Instagram, Facebook) influencer collaboration:
E-mail: marketingde@ipowerqueen.com
Social media:
E-mail: service.de@ipowerqueen.com
Phone: (+86) 0755 28267554
Monday to Friday 9:00 am - 6:00 pm (CST)
For news, media, events and social media (YouTube, Instagram, Facebook) influencer collaboration:
E-mail: marketingde@ipowerqueen.com
Social media:
Facebook: https://www.facebook.com/powerqueen.de
Facebook group: https://www.facebook.com/groups/powerqueen.de
Facebook group: https://www.facebook.com/groups/powerqueen.de
Instagram: https://www.instagram.com/powerqueen_de/